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Referral Pathway

A clear path from "I'm worried" to home.

Most families come to us during the hardest weeks of their lives. The pathway below is deliberately predictable — five steps, a known timeline, and one team that holds the plan with you.

  1. 01
    Day 0–3

    Inquiry & intake

    A family member, clinician, or case worker submits the waitlist form or calls our office. We confirm receipt within one business day and open a confidential file.

    Who's involved

    Family, hematology clinic, social worker, DHS, school nurse

  2. 02
    Week 1

    Clinical review

    Our team reviews the Warrior's diagnosis, current care plan, medications, recent admissions, and any active crisis patterns — coordinating with their hematology team rather than replacing it.

    Who's involved

    Lent's House nurse lead + Warrior's hematologist (with release)

  3. 03
    Week 1–2

    Family interview

    A relational, trauma-informed conversation with the Warrior and their family or guardian. We listen for fit, goals, pain-management preferences, education, and what 'home' needs to feel like.

    Who's involved

    Warrior, family/guardian, Lent's House intake lead

  4. 04
    Week 2–3

    Care-team coordination

    We convene hematology, mental health, school, and any existing case workers (e.g., Oregon DHS, OHSU support partner liaison) to build one shared care plan with measurable transition goals.

    Who's involved

    Hematology, behavioral health, school, DHS, payer, family

  5. 05
    Week 3–4

    Placement decision & welcome

    We confirm capacity, finalize consents and the individualized care plan, and walk the Warrior through arrival — bedroom, meals, nurse on call, education plan, and the rhythm of the house.

    Who's involved

    Lent's House team + family

Oregon families — a note on timing

We are currently building toward residential opening and maintaining a waitlist for ages 7–17. Submitting the intake reserves your place and lets us coordinate early with your care team. If the situation is a crisis today, please go to your nearest emergency department and then loop us in — we'll be ready.

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